Important Shipping Notice
We understand during Christmas season shoppers are eager to bring home all the lovely Genshin merchandise ASAP. That’s why we added a new class of “Express” shipping which may fit your expectation. However due to the overwhelming demand of the merch, our major supplier the Genshin Impact Official Flagship Store in China is currently beyond its capacity and frequently fails to supply goods in a timely manner. On top of that there is serious breakout of COVID cases in China which is impacting the logistics. Therefore, as a responsible seller, we must explain in advance, Express Shipping would only speed up the transportation to your address after the goods arrive at our warehouse but will NOT help push the goods to our warehouse in case you are buying official merch. Fan-made merchandise is not that impacted though.
Frankly speaking there is no way we can guarantee the parcel’s delivery time frame but we guarantee we are here to help facilitate things. Our best advice is, if you place order with Express Shipping on or before Dec 5th (UTC -8), the chance is high to get it delivered before christmas. After that the odds will keep dropping everyday. Keep in mind that in such a peak season the earlier you order, the safer the arrival date will be.
Also note that Express Shipping cannot be used with the “Rest of the World” shipping zone. Please contact us directly for any enquiries. Happy shopping! Thank you.
Shop Genshin Impact Merch
Products labeled as Official Merchandise means they are either from Genshin Impact’s own stores (online or offline), or from partnering brands under official collaborations. Fan-made Merchandise are literally not created or licensed by Genshin Impact’s developer miHoYo/Hoyoverse but such products are allowed and encouraged by the company. On the contrary, counterfeiting is neither legal or moral. Genshin.Global is committed to not putting replica products on shelf.